Shipping & Delivery

Products are generally shipped within 24-48 hours after your order, directly from our producers.

Orders received Thursday through Sunday or on a holiday will be processed on the first available business day.

Shipping rates are automatically calculated for each producer at checkout. To optimize your order, we recommend grouping multiple products from the same producer whenever possible.

We ship via express couriers such as GLS, BRT, DHL, FedEx, and others, depending on the destination. For pallet shipments or express/refrigerated deliveries, we may use additional couriers.

We ship worldwide.

The website automatically calculates delivery rates for Italy, Europe, the USA, Canada, and many countries across Asia.

If your country isn't included among these, please send us an email for a personalized quote.

Shipping costs are calculated automatically at checkout based on the total weight of your order and vary depending on destination and product type and on how many producers you ordering from.

Standard Shipping

Italy (1-2 business days)

  • Up to 10 kg: €9.90
  • 10.01 – 15 kg: €14.90
  • 15.01 – 21 kg: €19.90
  • 21.01 – 30 kg: €25.00
  • Over 30 kg: €49.00

EU (3-5 business days)

  • Up to 10 kg: €15.00
  • 10.01 – 15 kg: €19.90
  • 15.01 – 21 kg: €25.00
  • 21.01 – 30 kg: €29.00
  • Over 30 kg: €49.00

Rest of the World (1-2 business days)

  • Up to 2 kg: €25.00
  • 2.01 – 5 kg: €39.00
  • 5.01 – 10 kg: €49.00
  • 10.01 – 20 kg: €79.00
  • 20.01 – 50 kg: €99.00
  • Over 50 kg: €299.00

Order with Fresh Meat can not have the free shipping.

Fresh meat is packaged exclusively to order, as written inside the products.
Once we receive your order, the meat will be vacuum-packed, especially for you.

Fresh meat is shipped only on Mondays or Tuesdays by DHL express courier.
Our site automatically applies express shipping garlic orders containing products in the category “Butcher’s shop”

The cost of express shipping is automatically calculated based on the weight of the products in the “butcher” category that are in your shopping cart.

At the discretion of the Passione Toscana staff, the shipment (if containing other products not in the butcher category) could be distributed in two boxes (the second shipping is of course free).

This means that you may receive the express products 2-3 days earlier or later than the standard ones, depending on the date you send and order.

We recommend ordering these products on Monday or Tuesday of the week before the date you would like to receive and consume the Fresh Meat.

For any questions or requests please get in touch with us via live chat, WhatsApp or email.

No, all the products we sell are seasoned and under vaacum. They do not need to be transported at controlled temperature in a refrigerated truck. The temperature does not affect the quality of the products but it is the sudden temperature change that deteriorates the quality.

However, in the summer for additional safety we can use dry ice and other protections to ensure an even more careful service.

Wine, Vinegar and olive Oil: They are shipped in safe cardboard packaging, specially designed and patented by third-party companies, from which we obtain supplies.

Jams, sauces, ragu, and others: They are wrapped in wooden packaging straw thus protecting your products from any inconvenience during transport.

Pasta: The pasta, as well as the sauces and jams, will be shipped in maximum safety thanks to the wooden packing straw.

Fresh Truffles: Passione Toscana does not directly ship fresh truffles, these shipments are made directly by the San Miniato truffle hunters on the morning of collection. By doing so, we guarantee the highest quality, as the truffle can be consumed within 7-8 days of collection

Cheeses: The cheeses are all vacuum-packed or in heat-sealed packaging.

Cold cuts: We ship cold cuts and cheeses providing us with all the necessary precautions to maintain the quality of the product.

Yes, absolutely! Passione Toscana Since November 2019, it has adopted the 100% green Eco-sustainable packaging policy, through three simple steps: the use of exclusively cardboard boxes, wooden straw for packaging, eco-sustainable adhesive tape.

If you have not yet received communications regarding the shipment of the order, It means that it is still being prepared because one or more products are Backordered. For information on this, please contact us via email or live chat and we will be happy to assist you!

Still have questions?

If you can't find the answer, please contact us!